The Americans with Disabilities Act (ADA) came about in 1990 because of discrimination to disabled individuals in places of public accommodation. Perhaps you've encountered handicap-accessible parking spaces, wheelchair ramps, and ATMs with TTY and Braille access that are results from the Act.
But in 2010, the Department of Justice stated that it would amend the language of ADA to ensure accessibility to websites, as well. You may have clients with sight disabilities, cognitive disabilities, or motor disabilities who bank with your institution, but together we can create a site that is accessible to everyone. Unfortunately, as of December 26, 2017, the Department of Justice has withdrawn their plans to implement any official laws, so there remain only Standards and Guidelines, and thus a website cannot have true compliance in this area. It can, however, meet the guidelines to the greatest extent that is commercially reasonable.
Scan Website for ADA Accessibility
Areas of Focus
Recommendation to Client
First, we'll review the site to determine what needs to be updated (if anything). There are typically three types of changes that must be implemented: skin changes, content changes, and document updates. Skin changes are done at the skin level, so one update will address every page - these types of updates usually only need to be done once.
The second type is a content change. Because we use a content management system, this fact means that keeping your content accessible is an ongoing and mutual effort. These updates may be in multiple places on each web page, and each time the content is edited, the guidelines should be followed. Adding a new picture without the appropriate alt text is a good example. It's something everyone should become used to when editing so that your website is always kept as accessible as possible.
Finally, document updates refer to any documents on your site for clients to download. PDFs must be tagged for them to be accessible. Since most PDFs are generated in other applications, it is typically the responsibility of the author to create accessible documents. That person or team will have the supporting files in the native format, and can start from there. Fortunately, an updated PDF can just be loaded to the site with the same file name in the same folder, and the update is complete.
Develop Accessibility Program and Policies
Review Plan and Risks with Legal Counsel and Bank Compliance Department
Train Employees Who Manage Website Maintenance
Ensure Website is Accessible to Users with Disabilities
Start building in accessibility proactively
Audit and test your website regularly to determine baseline level of compliance
In The News
Learn More about ADA Accessibility
*Since there are no official laws in place, no automated scanning tool will ever be 100% accurate. FIS makes no claim to the accuracy or completeness of these scans and assumes no liability for accessibility compliance.
**Clients are finally responsible for determining compliance with all regulatory requirements specific to their website. The FIS Web Services team will gladly cooperate with clients to make any changes requested to their websites under the terms of the agreements with those clients.
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