Before the project starts, you will be sent a kickoff packet to fill out and return. The packet simply requests information such as contact persons, domain names, social media URLs, etc. It's recommended you fill this out and send it back as soon as possible. Also, **IMPORTANT** if you plan to update your website content during the course of this project, now is the time to get that ready! The project time can be considerably shortened if the content is ready to go when we get to that phase!
During the initial kickoff call, clients are introduced to their website designers and/or developers. Together, we will further clarify the project process, design and layout details and determine the Project Managers for both the Financial Institute (FI) and FIS. At this time, we will also discuss the technical aspects of the project, such as who will be maintaining the Domain Names and the DNS. After the call the Project Manager will send meeting minutes to all participants of this kickoff meeting.
The Mockup Design phase normally takes several weeks. During this time, the designer will send an initial mockup which can then be modified based on the FI's input and decisions. Depending on the size of the project, internal landing or subpage designs may need to be created and approved as well.
Once the mockups are approved, we will will begin to build out your website on our development server. Typically, this is the longest phase of the project. Partway through this process, the developer with provide you with a test link to your development website.
When the website build is mostly complete and the majority of the content has been added, the designer and the FI will work closely together to finalize any changes. At this time, both the client and the designer will begin thorough Quality Assurance testing. We will check for any final problems such broken links or incorrect formatting and will also verify that the back-end project tasks have been completed.
Sign off is required before FIS can make your website live. FIS must be in receipt of your approved sign off document at least one week prior to your scheduled go live date.
FIS Web Services will provide Content Management System (CMS) Training for your new website via a Skype meeting in order to allow you to get acquainted with the system. During this two hour training session, you will learn how to make text changes, upload documents and images, create new pages, and add new users. You will also hear helpful tips on Accessibility and Search Engine Optimization (SEO). Please note that we recommend having at least two people from your organization on the training call.
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This is an example speedbump that can easily be added to all your email links, notifying your customers that email is not secure and they should not submit any private information such as account numbers using this method.
This is an example speedbump that can easily be added to all your external links, notifying your customers that they are leaving your website.